Frequently asked questions
Do I need an account to shop?+
No, you can browse and add items to your cart as a guest. You only need to sign in when you're ready to check out.
How do I sign in? I don't see a password field.+
We use passwordless sign-in: enter your email and we'll send you a one-time sign-in link. It works the same way whether you're a returning customer or signing in for the first time, since there's no separate "sign up" step.
Where do you ship?+
Currently within India only. We require a valid Indian phone number and PIN code for every delivery address.
How can I track my order?+
Visit My orders any time to see its current status and full timeline, from confirmed through to delivered.
What payment methods do you accept?+
All major cards, UPI, netbanking, and wallets, processed securely through Razorpay. We never see or store your card or bank details.
Can I cancel or return an order?+
Yes, see our Refund & Cancellation Policy for the details and timelines.
I have a question that's not answered here.+
Reach out any time via our Contact page.